Backflow Testing in Missoula, MT

Why Backflow Testing Matters

     Backflow happens when water reverses direction and flows from your plumbing back into the public water supply. A drop in main pressure, like a water main break can siphon water backward. A boiler, booster pump, or other pressurized system can push it backward. Whatever is connected to your plumbing can travel with it.
     A prevention assembly stops that reversal, but it depends on springs, seals, and check valves that wear, foul, and fatigue over time. That is why Montana DEQ rules call for backflow assemblies in cross-connection control programs to be inspected and tested at least once a year by a certified backflow prevention assembly tester.
     Right Now Plumbing and Heating provides backflow testing and prevention for homes and businesses in Missoula, Lolo, Frenchtown, East Missoula, Seeley Lake, Hamilton, Polson, and communities throughout Missoula, Ravalli, Lake, Mineral, and Granite counties.

backflow prevention valve on a customers residential home
4.8
Based on 547 reviews
C M profile picture
C M
21 hours ago
Very friendly and very fast.
Robin A H. profile picture
Robin A H.
4 days ago
This Right Now team was Awesome! On Friday, the wonderful employee to fix my plumbing, Tyler did awesome. He figured out where the pipe that was leaking into my home. Then he repaired it quickly and helped place all the pieces, and machinery where they needed to be. Tyler explained all, and still all is working so well in my home now. If I ever need help with my plumbing again I will call the Right Now team for the wonderful plumbing work their employee do! Highly Recommend with no reservations.
Rich W. profile picture
Rich W.
5 days ago
I can't say enough good about this business. Jeremy and his crew re-piped my house. It took 4 days and these guys never stopped. They showed up on time and stayed all day. Despite being exhausted, they were never in a rush to leave, kept the work areas CLEAN and left nothing to chance. The many holes in my drywall were necessary to cut but they made nice clean and dimensional openings that made drywall repairs much easier. When it comes to your home, don't take chances. Just hire these folks.
Robert K. profile picture
Robert K.
6 days ago
Jeremy arrived on time & identified the issue with our water softener plumbing, corrected it and cleaned up promptly. Recommend this company strongly.
Cheryl C. profile picture
Cheryl C.
6 days ago
Thomas W. profile picture
Thomas W.
7 days ago
A professional outfit that has fixed plumbing and heating issues at my properties quickly and thoughtfully, always adhering to bids and timelines. You can't ask for more, wholly recommended!
Zaggriz profile picture
Zaggriz
1 week ago
They did a great job and advised me on alternatives to save $ on the repair costs. Will use them again!
Kitty Y. profile picture
Kitty Y.
1 week ago
Fast great service
Keaton L. profile picture
Keaton L.
1 week ago
Very poor job. Left my heater cover off and electrical clips of wires are left everywhere did nothing to put my heater back together or clean up the mess they made while fixing my heater. Don’t recommend and won’t be using again.
Kathie B. profile picture
Kathie B.
1 month ago
They were professional and communicated. They were able to find and fix the problem without telling us we needed a whole new system. We will definitely be calling them in the future, if needed.
Allan C. profile picture
Allan C.
1 month ago
Right Now Plumbing and Heating really saved the day for me! My 11 year old water heater finally kicked the bucket and they were able to get a technician out to look at it earlier than expected. Got a quote and had the whole job done same day. Jeremy was super professional and did an amazing job, could barely tell I had a huge water heater replaced. Will certainly use again.
Mike B. profile picture
Mike B.
1 month ago
Right Now Plumbing did an excellent job clearing our sewer line and diagnosing our root problem. Jeremy quickly opened the line and explained the entire process. He took good care to keep the area clean. I highly recommend their service.
Rhonda C. profile picture
Rhonda C.
1 month ago
From the initial phone call…friendly, informed, and setup an appointment in recorded time. The repairman was courteous, professional, and experienced. The technician took time to explain the issue and what was involved it fixing it. HIGHLY recommend Right Now Plumbing!
Syd M. profile picture
Syd M.
1 month ago
Right Now answered the call and made an HVAC technician and plumber available for me within one day. They were prompt and communicative as the problems were discovered and resolved! I would highly recommend this professional company.
Jocelyn K. profile picture
Jocelyn K.
2 months ago
We had a great experience with Right Now Plumbing and Heating when they came out to Dancing Goat Gardens to help us with some water issues. They were prompt, thorough, and very reasonably priced. I especially appreciated that they took the time to call me directly and give me a detailed explanation of the work that needed to be done, along with a clear breakdown of the quote. Communication was excellent from start to finish, and the whole process was easy and professional. We’ll definitely be calling them again for any future plumbing or heating needs. Highly recommend!
Kristyne S. profile picture
Kristyne S.
3 months ago
HIGHLY RECOMMEND!!! Our water heater went out Saturday afternoon and I didn’t know what to do about the horrible gas smell either. I sent a request for a quote on the website and received an auto reply stating someone would get ahold of us within 1-2 hours. Tyler called and explained the smell and put me at ease about that, he built an estimate within 20 minutes of a phone call and sent it over ASAP. He walked me through all of the payment options and explained everything perfectly. He was on call and at home with his family, but didn’t rush me or make me feel like I was bothering him. Jason arrived to do the work and he was amazing! Super personable guy, working late to finish what we had to do. He was kind, and explained everything in detail. He is truly so knowledgeable and great at what he does! He is detail oriented and truly cared about the quality of his work. Start to finish we are happy with Right Now Plumbing and Heating and plan on using them in the near future and for all projects down the road!
Upon their arrival, they promptly assessed the situation following a loud noise I had heard. Within a few days, a new on-demand hot water system was installed. Their team includes electricians, which significantly expedited the process. They efficiently removed the old unit and installed the new one in a single day. I highly recommend their services for any plumbing requirements.
Katy Q. profile picture
Katy Q.
4 months ago
We've used Right Now Plumbing and Heating a handful of times. They always respond really quickly (which we appreciated as two of the times were emergencies). They're always professional, and come prepared with everything they'll need regardless of how complicated the project is. They have great in person, on the phone, and texting interactions so you know they understand the problem and how they plan on fixing it. Whatever they work on gets fixed right away and our normal life can pick back up right away. They aren't cheap but you do get the rapid response and professionalism, which is well worth it.
Sharon K. profile picture
Sharon K.
4 months ago
Chris and Jeremy put in two water shut offs and replaced our bath tub faucets and shower head. They were on time, explained everything, and we are now truly enjoying our new shower 🚿 and no leaking water. They turned an emergency into a very positive experience. I will always recommend them and reach out if we ever need any additional plumbing or heating needs. GREAT SERVICE AND WORKMANSHIP AND VERY PERSONABLE AND FRIENDLY!!!!!!
Corinne L. profile picture
Corinne L.
5 months ago
Brent was able to solve the drain issues quickly!! It speaks volumes when a plumber is friendly and professional and knows what they are doing! I appreciate your fast service!!
Jennifer W. profile picture
Jennifer W.
5 months ago
Brett and Ivan were fantastic! They came out same day and replaced my 50 gallon water heater. Everyone I spoke with was helpful and professional. I'll definitely use this company again!
Winston C. profile picture
Winston C.
6 months ago
My on demand water heater stopped working on a weekend, so called around to get some help fixing it during off hours. Right now was prompt and responsive, and the technician tried to help me troubleshoot the issue over the phone, and FaceTime which was really great. Wasn’t able to fix over the phone though so he directed me on some more troubleshooting areas and he came by in person in a few hours. One hour of troubleshooting (off hours rate was $575), which seems high but fair the way things are these days. He troubleshot some more, emptied some traps on the system and wasn’t able to get it going. I had previously made hot water after the issue started so knew the unit wasn’t needing replacing, but he quoted me for a whole new system. $18k or $16.5k if I signed up for a monthly VIP service which was $50 per month. That price seemed way on the high range for what a replacement would cost for a unit my size. Ultimately he left, and I was able to keep focused on troubleshooting the issue for about an hour, and able to get everything running that evening. I learned a lot from asking the technician some questions when he was here, so likely wouldn’t have been able to figure it out without his help. So an expensive overall experience that I was able to navigate through. I have about a $500 replacement of a part that needs to happen, which I am taking care of myself. My advice to the company is stay focused on the issue at hand and not try to quote a whole new system unless all other options are examined and troubleshooting is exhausted.
Danielle B. profile picture
Danielle B.
7 months ago
Jeremy was excellent! It always sucks to have to call a plumber on a Saturday, very frustrating. However, Jeremy put me at ease with his calmness and knowledge. I really appreciated his honesty in what my next options were and that he had a suggestion of a business to follow up with. Instead of trying to figure out who can help me with the next step I needed done. Thanks Jeremy!
Adam C. profile picture
Adam C.
8 months ago
Right Now Plumbing & Heating has been my go-to company in Missoula for years. My repairs have been fixed right the first time, every time. The staff is friendly, technicians are very knowledgeable, and they somehow find a way to fit me into their schedule sooner than expected. They exceed my expectations every time. I won’t use anyone else in town.
Michael C. profile picture
Michael C.
8 months ago
These guys are awesome. We had an urgent situation where a plumbing line had a hole in it, and they were able to fit us in the very same afternoon. They showed up promptly, got straight to work, and had everything repaired quickly, well before the end of the day. Because of their fast response and efficiency, we were able to keep our project moving without any major delays. They were super courteous, professional, and genuinely great to work with from start to finish. I definitely highly recommend them and wouldn’t hesitate to call them again.
Kira W. profile picture
Kira W.
8 months ago
Excellent experience all around! The hot water in our shower hasn't been working for quite some time. Joy took my call and was very responsive to our needs and was able to get a plumber out to us within a few days. Jeremy was GREAT. Very knowledgable and took the time to explain things, and was also very efficient and thorough. Will definitely call Right Now first for any future plumbing needs!
jennifer F. profile picture
jennifer F.
8 months ago
I am so thankful for the service we received from Right Now! Tyler came, assessed our cracked fittings, and fixed them very quickly. He was very thorough in his explanations of what was needed, what he could do, and even offered to finish installing the faucet for me. Then, upon payment, we got a military discount. I will call Right Now Plumbing and Heating for my future repairs! Thank you, Tyler, for being awesome!
Breeann A. profile picture
Breeann A.
8 months ago
This company really helped out our church with our boiler needs after we struggled with other local companies cancelling multiple appointments on us or trying to charge an arm and a leg. Right Now was reliable and gave an exact quote up front. They provided quick service and were professional and nice. We will be calling them again when we need work done.
Randi J. profile picture
Randi J.
9 months ago
EXCELLENT COMPANY! I had the extreme displeasure of having to replace a water heater in an older mobile home. I had literally no idea where to start, and had originally been calling around to see if someone could repair the water heater. I called and spoke to Anecia and she was so helpful and kind! I was able to get someone out the very next day, for a very reasonable price. Unfortunately, when Tyler came out - he informed me that the age of the heater prevented him from being able to repair it, and explained why - which I very much appreciated. They were able to quote me out on the spot for a new one. Lyndsey and Joy are amazing in the office - getting me the best quality product for a deal! I then was able to get the install scheduled within a few days of the original call - and when Tyler and his phenomenal team came to install - there was a structural issue I had to fix, but Lyndsey was able to keep me on the schedule for the next day and kept in contact to make sure it would still work for me, even helped me find a handyman to help with the issue at hand. I later ran into the whole crew while they were out and about for their holiday celebration and was able to chat with the owner. I was blown away by his kindness and the way he treated his employees. Right now will go above and beyond for a great price and without a long wait. Highly HIGHLY recommend!
Joel B. profile picture
Joel B.
1 year ago
Jeremy and Tobe did a fantastic job of making a bad situation bearable! Thanks guys for a job well done!
Jeff S. profile picture
Jeff S.
1 year ago
We recently had issues with our water heater. Right Now sent out a tech to look at everything the same day we noticed a leak and had it replaced the next day. Jeremy and Tobe were super easy to work with on the new water heater and they hauled the old one away too. It was so fast!
Tim L. profile picture
Tim L.
1 year ago
Great people great work at a fair price
Jordon V. profile picture
Jordon V.
1 year ago
We had a great experience with Right Now Plumbing and Heating! They were quick to respond when we had a plumbing issue, and Tyler, who handled the repair, was friendly, polite, knowledgeable, and efficient. He got the job done quickly and did it well. This is the second time I’ve used Right Now Plumbing and Heating, and I’ll definitely be calling them again in the future!
Sharon K. profile picture
Sharon K.
1 year ago
Really appreciated technician's courtesy and efficiency. Kept me updated on arrival time. Did a great job!
Hollie Z. profile picture
Hollie Z.
1 year ago
Tyler was very professional and honest. He went above and beyond to explain why we had a leak. He fixed the leak and then double checked to make sure that there was no other leaks to further protect our home. He was very thorough with his report including pictures for insurance. I would highly recommend Tyler and Right Now!
Jordan B. profile picture
Jordan B.
1 year ago
Great service! Brent was able to be at my house within a few hours of getting in touch with me. His work was quick and efficient and he was very friendly and informative.
Ryan M. profile picture
Ryan M.
1 year ago
Brent provided professional advice, fixed our plumbing issue, respected our property, and delivered value. And the bill was fair for both parts and work provided.
ray J. profile picture
ray J.
1 year ago
Thanks for fixing my water pressure, guys. Quick, easy and affordable!
Jeffrey M. profile picture
Jeffrey M.
1 year ago
Jeremy was awesome. Fast,efficient and knowledgeable. Job well done.
Photo from customer review

Who Needs Backflow Testing in Missoula?

Homes With Underground Sprinkler Systems

     Missoula Water’s Cross-Connection/Backflow Protection Program requires backflow protection on premises with underground irrigation systems, and that includes single family homes.

     A reduced pressure principle assembly (RP) is the standard requirement. A properly installed atmospheric or pressure vacuum breaker may be used instead with written approval from Missoula Water. If your Missoula home has an in-ground sprinkler system, you likely have a testable assembly that needs a yearly test.

     Missoula Water also requires backflow protection for fire sprinkler systems with a fire department connection or antifreeze, and for buildings with boilers, cooling towers, heat exchangers, or water treatment equipment where chemicals are or can be used.

     Properties with booster pumps, more than one water service, or an auxiliary water supply connected to the system need an RP assembly on each water service. Every one of these assemblies needs an annual test.

     Outside the City of Missoula, requirements depend on who supplies your water. Each public water system in Missoula, Ravalli, Lake, Mineral, and Granite counties handles cross-connection control its own way, so the rules in Hamilton or Polson may not match Missoula’s.

     Homes on private wells are generally outside utility testing programs. Even so, an irrigation system that injects fertilizer or a boiler that uses treatment chemicals can still contaminate your own drinking water without a working backflow device. We can help you sort out what your water provider requires.


Our Backflow Testing Process

Plumbing and Heating team posing in front of their service van and truck
Inspection & Assembly Identification

     We start by locating your assembly and confirming its type: RP, double check valve assembly (DCVA), pressure vacuum breaker (PVB), or spill-resistant vacuum breaker. We record the make, model, size, and serial number your water provider needs.

     We also check the installation itself. For example, Montana DEQ guidance says a PVB must sit at least 12 inches above all downstream piping and outlets, and an RP must never be installed underground or in a pit.

     Using calibrated test gauges, we check each check valve, relief valve, or air inlet valve against its required pressure readings. Water to the protected system is shut off briefly while the test runs.

     This is the only way to confirm a device is actually working. A backflow preventer can look fine from the outside while a fouled check valve or worn seal lets water pass the wrong way.

     Missoula Water requires a test report each time an assembly is tested, relocated, or repaired, and any repaired assembly has to be retested right away.

     If your device fails, we explain what failed and why, then repair or replace it and retest so you leave with a passing result. You get a completed test form for your records and your water provider.

Backflow Prevention for Montana Properties

Choosing the Right Assembly

     The right device depends on the hazard. An RP protects against both pollutants and health hazards and is the go-to for high-risk connections. A DCVA is suited to lower-risk, non-health hazards.

     A PVB handles both hazard types, but only under backsiphonage. Montana DEQ does not recommend it where backpressure can occur. Installing the wrong device can leave you out of compliance and your water unprotected.

     Irrigation backflow devices usually sit outdoors, and water left inside them can freeze and crack the body or damage internal parts during a Montana winter.

     Drain your device when your sprinkler system is blown out in the fall. In spring, open it back up slowly and schedule your annual test once the system is pressurized. A device that froze over the winter often fails its first test.

     Missoula Water requires assemblies to be tested immediately after installation or relocation, not just once a year. We install, relocate, and replace backflow assemblies and test them on the spot.

     Keep in mind that a normally working RP can discharge water from its relief valve from time to time. Indoor RPs should drain through an air gap, and property owners are responsible for drainage that prevents flooding during leaks and testing.

backflow prevention valve after being tested

Backflow Testing From Right Now

Local Plumbers Who Know the Rules

     Our Missoula plumbers work within Missoula Water’s Cross-Connection/Backflow Protection Program and Montana DEQ rules. We know which assemblies are required, how they need to be installed, and what your test report has to include.

     Backflow testing is only part of the job. When a device fails or was installed wrong, the same team that tested it can repair, rebuild, or replace it and retest it, so you are not coordinating multiple contractors to get back in compliance.

     We provide backflow testing throughout Missoula County, including Lolo, Frenchtown, East Missoula, Bonner, Clinton, and Seeley Lake, plus Hamilton, Stevensville, Florence, and Corvallis in Ravalli County, Polson and the Lake County area, and communities in Mineral and Granite counties.

Backflow Testing Questions

How often does a backflow preventer need to be tested in Montana?

Montana DEQ rules for cross-connection control programs require backflow assemblies to be tested at least once a year. Missoula Water also requires testing immediately after installation, relocation, or repair, and may require more frequent testing when it sees a need.

Yes. Missoula Water requires backflow protection on premises with underground irrigation systems, including single family homes. An RP is the standard requirement, and a pressure or atmospheric vacuum breaker may be allowed with written approval.

Testing must be done by a certified backflow prevention assembly tester. Missoula Water accepts a current certificate from a state certification program or from the American Society of Sanitary Engineering, American Backflow Prevention Association, Foundation for Cross-Connection Control, or American Water Works Association.

The assembly needs to be repaired or replaced, then retested right away. A new test report goes to your water provider showing the device now passes.

An RP can discharge a small amount of water from its relief valve now and then, and that is normal. Steady or heavy discharge usually points to a fouled check valve, debris, or a pressure problem, and the assembly should be tested.

Backsiphonage happens when pressure in the water main drops and pulls water backward out of your plumbing. Backpressure happens when pressure on your side, from a pump or boiler for example, pushes water back into the main. Some devices only protect against backsiphonage.

Utility testing programs apply to public water systems, so homes on private wells are generally not part of them. A backflow device is still worth having if your irrigation system injects fertilizer or your plumbing connects to chemicals that could reach your drinking water.

For irrigation systems, schedule your test in spring after the system is turned back on and pressurized. For fire sprinkler, boiler, and commercial assemblies, stick to the annual date your water provider has on record.

Yes. We serve Missoula County communities like Lolo, Frenchtown, East Missoula, and Seeley Lake, along with Hamilton and the Bitterroot Valley, Polson and Lake County, and parts of Mineral and Granite counties.

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